Assistant Supervisor - Hot Springs Spa
River Oaks Hot Springs Spa is a spa fed by a natural artesian, thermal, mineral hot springs. The facility boasts, both indoor and outdoor spa treatment packages, in addition to offering private, public, corporate and wedding events.
The Supervisor’s role is to partner with the Spa Manager in engaging, motivating, training and leading a teal of Guest Services Associates in operating a customer service-oriented guest experience. The Supervisor is the extension of the Spa Manager and will provide overall support to manage the business’s daily operations.
Foster a service-oriented environment tailored to each guest, while ensuring the guest is always treated in an exemplary manner;
Drive sales growth through the implementation of all marketing and advertising directives;
Implement procedures to monitor and maintain inventory securely; record accurate inventory levels;
Provide on-going coaching / feedback; empower team to adhere to company policies and procedures; set clear expectations and lead by example;
Monitor, maintain and represent the business via social and print media and with industry partners.
At least 2-3 years of progressively experience with the hospitality/retail sectors and at least 1 years of supervisory experience;
Ability to understand and execute concepts related to financial principles, inventory management and marketing;
Possess strong leadership skills, with the ability to train, coach and mentor associates with professionalism;
Astute abilities to make effective decisions; proficient multi-tasker; efficient problem solver
Possess competent computer skills; proficient with the Microsoft Office suite of products, Adobe and Publisher;
Ability to work nights and weekends on a rotational schedule;
Must be at least 21 years of age.
$18.00 - $21.00 per hour, depending upon experience.
Paso Robles, CA